Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
Personal Information
We collect information you provide directly, including:
- Account information (name, email, company details)
- Profile and preferences
- Payment information (processed by third-party providers)
- Communications with our support team
Testimonial Data
When you use our Service, we collect:
- Voice recordings and audio testimonials
- Transcriptions of audio content
- Metadata about testimonials (timestamps, duration)
- Guest information provided for testimonial requests
Technical Information
We automatically collect:
- Device information and browser details
- IP address and location data
- Usage patterns and analytics
- Cookies and similar technologies
2. How We Use Your Information
We use collected information to:
- Provide and improve our Service
- Process testimonial recordings and generate transcriptions
- Facilitate AI-powered interactions
- Send service-related communications
- Analyze usage patterns and optimize performance
- Comply with legal obligations
- Prevent fraud and ensure security
3. Information Sharing
We may share your information with:
Third-Party Services
- OpenAI: For AI-powered features and transcription
- Payment Processors: For billing and subscription management
- Analytics Providers: For service improvement
- Email Services: For transactional communications
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes
- Protect our rights and property
- Ensure user safety
- Investigate potential violations
4. Data Storage and Security
We implement appropriate security measures to protect your information:
- Encryption in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data centers and infrastructure
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as:
- Your account remains active
- Needed to provide our services
- Required for legal compliance
- Necessary for legitimate business purposes
You may request deletion of your personal information, subject to certain legal limitations.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your personal information
- Restrict processing of your data
- Data portability
- Object to certain processing
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Authenticate your account
- Analyze usage patterns
- Improve our Service
You can control cookie settings through your browser. For more details, see our Cookie Policy.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our Service. Your continued use constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Company: Beyondt Consultancy & Services Pvt. Ltd.
Email: hello@beyondt.in
Address: 302, EE 194, Sector 2, Saltlake, Kolkata 700091, West Bengal, India